Right at the beginning of the pandemic, a friend of mine died. It was early days and we didn't know what we know now, he was left alone and told to take paracetamol and wait. A day later he was dead. I started reading about the way the NHS staff was coping and the conditions in hospitals. One thing I learned was, that everybody was overwhelmed and frightened. Relatives were not allowed in hospitals to be there for their dying loved ones and nurses and doctors didn't have the time to stay with patients on their last journey. Many people died alone, without comfort and very scared. Nobody deserves to die without someone holding their hand.